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Unforgettable Greek Weddings Booking Terms and Conditions

Important Information

Frequently asked Questions

Like any reputable business we trade subject to the law and consumer regulations, and like any other purchase, a wedding booking involves a legal contract between buyer and seller. We appreciate it may not be high on your list but please take the time to read this important information, as well as the frequently asked questions, before booking your wedding. Thank you!

Introduction

These terms and conditions below are the terms between you, the customer and us “Unforgettable Greek Weddings Ltd ,” the company and the website owner. By using this website, any services contained within it, and booking your wedding with us, means you give full acceptance of these terms and conditions in full. If you do not accept these terms and conditions, please do not use this website or book your wedding with us.

As your wedding is just as important to us as it is to you, we have below detailed a step by step guide on what happens during the months that build up to your special day.

Booking Your Wedding

After your initial enquiry and upon your request we will book the wedding date for you at the relevant town hall. You will be asked to fill out and sign our booking form and agree to the Terms and Conditions on this page.Once received you will then be sent a deposit invoice.

Please note: When booking a wedding package via Unforgettable Greek Weddings you are also agreeing to use all of our suppliers .As a wedding company we cannot accept you booking suppliers outside of our company as we cannot guarantee the quality of services you will receive and be responsible for any issues that may occur on your wedding day.

The Deposit

A 20% deposit is required to book your wedding venue date, time and chosen wedding package.

Once payment has been received we will email you your confirmation letter and receipt and a copy of your documents required to be able to marry in Greece.

Some suppliers require a non-refundable deposit to confirm their services, we will confirm these at time of booking.

Please note: All deposits paid are non refundable

Final Payment

The final balance of the wedding package payment must be paid 7-8 weeks prior to when you fly to Rhodes. If the balance is not received by this date, Unforgettable Greek Weddings Ltd has the right to cancel your booking and retain any monies paid. If you cancel your wedding once the final payment has been paid and up to 4 weeks prior to the wedding day you will receive 50% of the final outstanding balance that was paid, any cancellations made later than this Unforgettable Greek Weddings Ltd will retain all monies paid.

Wedding Planners

Over the next few months our wedding planner will work closely with you building the wedding of your dreams. We will provide you with a clear wedding planner with all services booked and prices. This planner will also have your arrival and departure dates, contact numbers and accommodation details .Due to many weddings now taking place on Rhodes it is a good idea to book your additional services as quickly as possible.

Final Payments

The final payment is due 8 weeks prior to your arrival, the due date of this payment will be on your confirmation invoice, you can of course pay in full earlier if you wish to.

Consultation Meetings

Once we have received your final payment and your wedding planner is complete we will give you your consultation time and meeting point. At this meeting it is required that you bring along a copy of your planner and any table plans etc. you may wish to give us.

Please note: we do not give a time length for this meeting we will stay as long as it takes until you are completely happy and confident about all your wedding plans.We will use as many of our wedding team as we feel is required to ensure your day runs smoothly at no additional charges. We will have planners at the reception venues decorating and checking everything is ready for your arrival.The main wedding planner will contact the bride on the morning of the wedding to confirm all times and final arrangements.The ceremony location will also be checked that everything is ready for your arrival.A member of our wedding team will stay with you until you are seated at the reception venue.

If we change your booking

Bookings are made many months or even years in advance. It is most unlikely that we will make any changes to your confirmed booking, but on very rare occasions we may have do to so. Most changes are very minor and out of our control, and we will advise you immediately of any that are implemented. We reserve the right to do this at any time, without any obligations.

If you cancel your booking

Should you wish to cancel your booking, or the booking is cancelled by us due to non-payment of your final balance payment, then we shall be entitled to retain the full monies paid.

If the town hall change your booking

The local town hall and registrar have the right to change your wedding venue, date or time - at any time. This happens in extreme circumstances; however we must make you aware and also advise you that “Unforgettable Greek Weddings” cannot be held responsible for these impositions.

In Greece, the local Greek Orthodox priests have in manay areas ownership and priority use over the Greek Orthodox chapels, and if there is a request for a Greek Orthodox wedding or baptism, we have to respect their wishes, and move our wedding accordingly.

In the exceptional circumstances that this were to happen, we would re-schedule your wedding venue, date or time to an alternatively convenient venue, date or time as soon as we were notified by the local town hall. “Unforgettable Greek Weddings ” is respectful of the local priests and their religious obligations to the people of Rhodes.

Finishing Touches

We have a wide range of Finishing Touches to personalise the arrangements for your big day. Wedding bouquets, buttonholes, wedding car, champagne cruise, wedding singer - we've thought of everything and can send you, upon request, details and prices of what is available. Please remember, these are popular, so we strongly advise to book early.

All finishing touches and 'extras' are paid for in Rhodes in Euros when you have your consultation with our Wedding Planner. Unforgettable Greek Weddings Ltd is responsible for your wedding package and services within that package, all other services are booked on your behalf either directly to the suppier or via our Agency in Rhodes. In the rare event of any complaints about any services or suppliers the complaint must be made in Rhodes before your departure as suppliers are in Greece and are booked directly for you and must be taken up dircetly with them. Decorations supplied by us will be aranged by our wedding team and taken to the venue. As most reception veneus do not allow us in the restuarant until one or two hours before the wedding, any decorations arranged by yourselves other than name cards, table plan, scatter sequins and petals will have to be delivered by you or set up by you or an additional fee paid to us to send additional staff to be able to arrange in time. Each case will be treated individualy depending on the venue it's location and decoration required.

Our Suppliers

At Unforgettable Greek Weddings Ltd offer you efficient and professional suppliers in Rhodes, and are proud of the relationship we have built with them over many years. If any extra services booked are not available we will endeavour to find an alternative, if we are unable to secure this at the same cost, we will pass on the extra cost to you. Most of our additional extras do not require payment until your arrival in resort. The suppliers quote their prices at least one year in advance, and rarely do they implement any further increases after quotation within the year of your wedding. However if there are any increases as you pay for your wedding additional extras when in resort, you are obliged to pay the fees applicable at that time. Most increases are very minor, and we will advise you immediately of any that are implemented. The suppliers reserve the right to do this at any time, without any obligations. In the event of a boat trip not being permitted to sail due to high winds or rough sea, we would reimburse you all monies paid for the service. A captain of a boat has the right at any time to change the route of the trip if he has been infomed by port police that he cannot make a disenbarkment or for health and safety resaons feels the docking is not possible. He may change the route, in which case we would inform you and offer you to cancel or depending on the situation transport to the original venue, additional fees may apply. Unforgettable Greek Weddings can not be held responisble in any way for cancelled boats or changed routes. We will of course assist you in finding alternative solutions. We do not have any responsibility for any services or suppliers booked directly by yourselves nor are we required to organise, assist in or be present in any way for services not booked by us.

Changes to our suppliers prices once booked

Most of our wedding optional extras do not require payment until your arrival in resort. The suppliers quote their prices at least one year in advance, and rarely do they implement any further increases after quotation within the year of your wedding. As you pay for your wedding optional extras when in resort, you are obliged to pay the fees applicable at that time. Most increases are very minor, and we will advise you immediately of any that are implemented. The suppliers reserve the right to do this at any time, without any obligations.

Cancellation of a supplier once booked

If you wish to cancel one of our supplier’s services before the 28th February of the wedding year, no charges will be made. If you wish to cancel one of our supplier’s services within 8 weeks of your wedding date, a 50% cancellation charge will apply. If you cancel one of our supplier’s services within 2 weeks of your wedding date, 100% cancellation charge will apply.

Cancellation by a supplier

“Unforgettable Greek Weddings” have handpicked the most reputable, efficient and professional suppliers on the island of Rhodes. If in the very rare circumstance any supplier booked became unavailable or cancels due to unforeseen circumstances, we will endeavour to find you an alternative; if an alternative is unavailable we will reimburse you all the monies paid for that service cancelled.

Reception venues

Most of our reception venues do not require payment until your arrival in resort. Some reception venues do ask for a deposit in advance for your booking. If this deposit is requested, we will advise you accordingly and it will be paid to the reception venue directly. The reception venue quote their prices at least one year in advance. As you pay your final balance to your reception venue when in resort, you are obliged to pay the fees applicable at that time. Rarely do the reception venues implement any further increases, however if they do, they are very minor, and we will advise you immediately of any that are implemented. The reception venues reserve the right to do this at any time, without any obligations.

You must be aware, that the laws in Greece state that music cannot be played after midnight at the reception venues. Some hotel reception venues implement an earlier time, due to the resident guests. Please see the relevant reception venue pages for detailed information.

If you cancel your reception venue once booked and you have received an email from us confirming the booking you will be subject to pay a 10% cancellation fee of the minimal menu price for amount of guests advised when we booked the venue.

Legal documents

“Unforgettable Greek Weddings,” will email you a step by step guide to your legal documentation requirements needed to marry in Rhodes. It is extremely important you follow our step by step guide. It is your responsibility to check your documents thoroughly and you must ensure you forward the hard copies of your legal documents to “Rhodes Wedding Services ,” to arrive no later than six weeks prior to your wedding day, and we recommend you send them by registered post. It is extremely important that you submit you legal papers on time to prevent any serious complications occurring. The paperwork is your responsibility and the legal documentation required must be strictly followed. If you fail to send the required paperwork, you will be responsible for any additional fees incurred or in extreme circumstances your wedding being cancelled and payments being forfeited.

Force majeure

We regret we cannot accept liability, give refunds, or pay compensation where the performance of our obligations under our contract with you - is prevented or affected by you or you suffer any damage, loss or expense of any nature as a result of; 'force majeure.'

In these terms and conditions ‘force majeure’ means any event which “Unforgettable Greek Weddings” or the supplier of the service in question could not - even with all due care, foresee or avoid. Such events may include actual or threatened war, riot, civil strife, terrorist activity (actual or threatened) and its consequences; industrial dispute, general strikes, bankruptcy, or nuclear disaster, adverse weather conditions of any kind, fire, technical problems to transport, closure or congestion of airports, closure of ceremony venues and all similar events outside of the control of “Unforgettable Greek Weddings and any suppliers via us.

Our responsibility to you

We accept full responsibility for the proper performance of our obligations under our agreement with you for the booking of our wedding packages and services. If you or any member of your wedding party suffers any damage caused by our failure to perform, or our improper performance, we except liability, except in the following circumstances – If the failure or improper performance is your fault or the fault of any member of your party or of someone else not directly employed by “Unforgettable Greek Weddings”.

Attendance

In the unlikely event of the assigned Wedding Co-ordinator/Owner being unable to attend your wedding due to unforeseen circumstances, we reserve the right to appoint another Wedding Co-ordinator to attend your wedding on our behalf, to undertake the wedding co-ordination to their best ability.

Ceremonies

All ceremonies are conducted in Greek and English and two witnesses are required which must be the minimum age of 16.

Signing of the Registry

At some venues you will be asked approximately two days after the wedding day to collect and sign for your marriage certificate. This usually takes no longer than ten minutes and you will be escorted by one of our wedding planners. At present it is only weddings in Lindos and weddings at Filerimos who request this.

Photography

All photos, albums, and videos will be delivered to you before your departure. In the event that you are leaving the island the day after your wedding there is a possibility we may have to post to you by courier.

Behaviour

If the behaviour of you or the wedding party is deemed likely to cause offense, danger, damage or distress, “Unforgettable Greek Weddings ” and its staff, reserve the right to cancel or terminate the wedding and/or the reception.

Our responsibility will cease and we will not be obligated to cover any expenses incurred by you or the party concerned, and neither will we consider claims or refunds for any compensation.

Complaints procedure

In the rare event of a problem or complaint, please bring it to the attention of a member of staff at “Unforgettable Greek Weddings” immediately, as we will endeavour to rectify the problem immediately. If your problem or complaint cannot be resolved you must ask a member of the “Unforgettable Greek Weddings” staff to give you written confirmation that the complaint has been lodged. If you then wish to put this complaint in writing, we must receive your written complaint within 21 days from the day of the lodged complaint. If you fail to follow this procedure, we will not be able to take responsibility as we have been deprived of the opportunity to investigate and rectify the complaint situation. Any complaint must be made before you leave Greece, “Unforgettable Greek Weddings” have no responsibility with complaints made about suppliers and the suppliers must be contacted and have the opportunity to meet and rectify the complaint before leaving Greece.

Data protection

All data received by “Unforgettable Greek Weddings” is given to employees and relevant suppliers of your wedding arrangements. We will not pass any of your personal information to any third parties not involved in your wedding.

Publication accuracy

The content within these website pages were correct at the time of going to press, but it is subject to change without notice. The statements and information contained within this website are correct to the best of our knowledge. Neither us or any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

UK Meetings

We hold two UK meetings during the winter months Usually end of October and end November which all couples are invited to. We choose the destination of the venues. One meeting will be South London area and the other North Manchester area. If you cannot attend the dates of the meeting Unforgettable Greek Weddings are under no obligation to offer another date or meeting.

Wedding Insurance

We strongly advise you take out wedding insurance for your wedding abroad. Starting from as little as 29.99 for peace of mind. Please note: Any questions or queries must be taken up directly with and only the insurance company. Unforgettable weddings has no responsibilities for any claims or outcome of claims. Add Insurance >

Copyright

This “Unforgettable Greek Weddings” website owns the material contained within it, including, but not limited to, the logo, layout, graphics, database, icons, design, look and appearance, unless acknowledged on the website otherwise. Copying of such material is prohibited under Copyright 2009-2018, unless written authorization is given.

Liability

Your use of any content on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any information, products or services available through this website, meet your specific requirements.